The source of the Village of Lincolnshire’s water is Lake Michigan. The Village receives its water from the City of Highland Park via an intergovernmental agreement.

Minimum Bill

Residential customers are billed monthly based on usage.  A monthly minimum charge applies and includes the cost of the first 4,000 gallons per month. Qualifying seniors** are exempt from the minimum bill clause and will only be billed for exact water used.

Bill Cycle, Late Fee, Shutoff

Bills are normally mailed out the first business day of the month. Payment is due on the 25th of each month (unless the 25th falls on a holiday or weekend, then payment is due the next business day). If the current month’s bill’s Current Charges are not paid (in full) on or before the due date, a penalty of a 10% late charge will be applied to the unpaid portion on the next business day.  Unpaid charges from prior bill(s) appear on the current month’s bill as a Previous Balance.  If the Previous Balance remains unpaid by the 10th of the current month, staff sends a shut off notice and applies a $25 discontinuing service fee the next business day. If payment is not received in full for charges detailed on the shut off notice by the close of business on the 21st of the month, service is scheduled for disconnection the next business day.  Before service can be reinstated a $25 reinstatement fee (see Code Section 8-2A-7 of the Comprehensive Fee Schedule) is assessed to the account, and the account’s total past due balance (including all fees and late charges) must be paid in full.

Summer Service Credit

During the summer months (May 16 - September 15) residents may be eligible to receive a summer sewer credit on the sanitary sewer portion of their bill.

Payment Options

Still have more questions?
Please contact the water billing clerk at 847.913.2302 (hours 9:30 a.m. - 1:30 p.m.) if you have a question about your bill, you suspect a leak, or you plan to be out of town for an extended period of time.

**Qualifying seniors are those who are eligible to take advantage of the Senior Citizen Tax Relief.