Power Outages in Lincolnshire

The Village has received numerous complaints regarding lights flickering, power outages and surges. These outages may be the result of weather conditions, accidents, or equipment failure. The Village is in contact with ComEd officials and is working with them to identify the source of the service interruptions.

Here are steps you can take in the event that you experience an issue with your power:

1. Stay away from any downed power line.

2. Do not call the Police Department to report or inquire about a power outage. When the power goes out, the Telecommunication's Center is swamped with alarm calls and other calls for service. If you do need police assistance or have an emergency, call 9-1-1 for assistance.

3. Call Commonwealth Edison at 1-800-EDISON-1 (1-800-334-7661) to report your outage, flickering, power surge, or downed lines or log on to their website to report the outage or to view other information about the outage.

4. The Village has set up a special email site to gather information on service interruptions. We ask residents to send an email to electricity-outage@village.lincolnshire.il.us. You should include the following information in your email:

   • Name, Address, Type of Incident: Outage or surge or flickering

   • Date of Incident, Duration of Incident

   • Contact information (email or phone number) where we may reach you if we have questions about the incident

We will use the information gathered to identify problem areas and will work with ComEd to improve service. Tell your neighbors!