The source of the Village of Lincolnshire’s water is Lake Michigan. The Village receives its water from the City of Highland Park via an intergovernmental agreement.

Minimum Bill

Utility customers are billed monthly. A minimum of 4,000 gallons is charged per month, even if service has been disconnected. Qualifying Seniors are exempt from the minimum monthly bill. Qualifying Seniors must be eligible to take advantage of the Lincolnshire Senior Citizen Tax Relief program; details are found here.  

Bill Cycle, Late Fee, Shutoff

BILLING SCHEDULE: (For illustration purposes only and subject to change due to holidays and weekends)

Bill Schedule


10% LATE CHARGE: If Current Charges are not paid (in full) on or before the due date (typically the 25th of the month), a penalty of a 10% late charge will be applied to the unpaid portion on the next business day. Payments will be applied as follows - Fees, Late Charges, Previous Balance, then Current Charges.

SHUT OFF NOTICE & DISCONTINUING SERVICE FEE: Unpaid charges from prior bill(s) appear as Previous Balance on the current bill. If the Previous Balance remains unpaid by the 10th of the current month, staff sends a shut off notice and applies a $25 discontinuing service fee the next business day.

SERVICE SCHEDULED FOR DISCONNECT: If payment is not received in full for charges detailed on the shut off notice by the close of business on the 21st of the month, service is scheduled for disconnection the next business day. Before service can be reinstated, a $25 reinstatement fee (as established in the Comprehensive Fee Schedule) is assessed to the account, and the account's total past due balance (including all fees and late charges) must be paid in full.

Summer Service Credit

During summer months (May 15 - September 15), eligible residents automatically receive a summer sewer credit on the sewer portion of their bill. The credit is applied when summer usage exceeds 120% of the average usage during the eight months preceding the start of the summer season. For questions regarding the sewer credit contact the Finance Clerk at 847.913.2302 (Mon - Fri 9:30 am - 1:30 pm).

Payment Options - Click here for utility bill payment options.

Still have more questions?
Please contact the Finance Clerk at 847.913.2302 (hours 9:30 a.m. - 1:30 p.m.) if you have a question about your bill, you suspect a leak, or you plan to be out of town for an extended period of time.